Bramvia — Business Central Experts
Microsoft opened up agent creation to everyone, and added Model Context Protocol support. Here's what that combination actually enables — and where it pays off.
Two changes in Business Central deserve more attention than they've had. Individually they're interesting. Together they change what an ERP can be asked to do.
Agent Designer: agents without a development project
Until recently, an AI agent in your ERP was something Microsoft shipped or a partner built from scratch. Agent Designer changes that: custom agents can be created directly inside Business Central, connected to your data, defined using natural language alongside AL code.
You define how the agent behaves, what data it can reach, and how it interacts with your processes. The prototyping loop that used to take a development cycle now takes an afternoon.
That's a meaningful shift. It means automation can follow how your organization actually works rather than how a generic template assumes it works.
MCP: connecting Business Central to the wider AI world
Model Context Protocol support is the part you won't see in the interface, but you'll feel if you build anything. MCP is an open standard for how AI systems connect to tools and data sources. In Business Central it makes integration with Copilot Studio and custom AI substantially easier.
Wave 1 brought further improvements to the Business Central MCP Server, including configuration validation.
Put plainly: your ERP becomes something external AI can safely and reliably talk to — with proper structure, rather than brittle glue code.
Where this actually pays off
The temptation is to build agents for everything. Don't. The processes worth automating first share three traits:
- High volume — it happens many times a day, not twice a month
- Rule-based with exceptions — the ordinary case is predictable, and a human handles the odd one
- Expensive in human hours — someone is currently keying, chasing or reconciling
Good candidates we see repeatedly: overdue invoice follow-ups, purchase order exception handling, document categorisation, inter-company reconciliation, and inventory anomaly flagging.
Poor candidates: anything requiring genuine judgement, anything with legal or safety consequences if it goes wrong, and anything that happens rarely.
The part people underestimate
Building the agent is the easy half. The hard half is governance: who reviews what the agent did, what happens when it's wrong, how you audit its decisions, and where the human checkpoint sits.
The new agent task pane helps by consolidating agent activity in one view, but you still need to decide the process rules. An agent operating without a review path is a liability, not an asset.
Where to start
Pick one high-volume, rule-based process. Measure what it costs you today in hours. Build one agent. Measure again. Then decide whether to expand.
That sequence — measure, build one, prove it — is how this becomes real savings rather than an interesting experiment.
Let's identify which process in your business is the right first agent.
FAQ
What is MCP in Business Central? A server that lets AI tools and agents query and act on Business Central data with your permissions — the bridge between your ERP and AI assistants.
Do custom agents need a developer? Agent Designer covers a lot without code. Anything touching custom data or logic needs AL work.
Already on Business Central? If you're reading this because nobody has told you what each release brings, which agents you could switch on or why your Power BI is still empty, you don't need a migration: changing partner is a 30-day handover, not a project. We start with a free assessment of your environment and tell you what you're paying for and not using.
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